Msn Game Manager Sign in Says Please Try Again Shortly
Hi Kevin D D
Thanks for posting the thread on our forum.
As per your description, please don't worry we can work together to narrow down and resolve the situation.
1. Based on your description, seems like this issue is relate to Azure AD Multi-Factor Authentication, we kindly suggest you ask your admin go to the Azure admin center and remove your old Multi-Factor Authentication's verification and add you one more time in Azure AD, for more details, please refer Manage authentication methods for Azure AD Multi-Factor Authentication - Azure Active Directory | Microsoft Docs
2. Meanwhile, please try to clear your office credentials of your office 2016 to check the result.
Control panel-credential manager- remove all credentials about Office, then restart computer and sign in again.
3. Remove your old license to see if you can sign in and open your Office apps. You can follow the steps in Remove Office Licenses from Windows | @Poremsky.com
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology
We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, Please kindly provide more information below to let us work further.
1） Can you provide the screenshots of the error message you encountered?
2） May I know if you have the license of the Microsoft 365?Go to www.office.com >Account>Subscription> to see whether there is The latest desktop version of Office on the page and give us a screenshot.
Appreciate your patience and understanding.
Regards,
Stacey
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Hello Stacy,
Thank you so much for your response!
I went to look at subscriptions on my account and I am unable to my subscriptions pulled. Here is a screenshot:
I checked the link to see if I still have Office 2016 license. It is looking like I do, however I do have a question. Should I be able to log in with my credentials and use office 365 apps once it's successfully removed? Or would I have to reinstall office 365? Also is there a way to check if I have an Office 365 licensed?
Best,
Kevin
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Hi Kevin D D
Thank you for coming back to forum. We also appreciate that you spent your precious time providing the detailed information with us.
Since you mentioned you can't find the subscription option with your office 365 account. May I know if you have bought the subscription of office 365?
If you removed the office 2016 license successfully, you still have Office apps installed, but you'll see Unlicensed Product and activation errors in Office when you use Office apps. If you want to use these apps again, you should activate again.(as long as your subscription is not expired.)
You can go to www.office.com > Account>Subscription> to see whether there is The latest desktop version of Office on the page as the screenshot below:
Regards,
Stacey
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* Beware of scammers posting fake support numbers here.
* Once complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread.
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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/office-365-unable-to-verify-myself/018a8ca1-2849-46ea-bf86-9a13ef6d4b1d